Contact us

If you have any questions about Floating Thistle products, your recent purchase, or anything you’re curious about, don’t hesitate to message us by using the form below or emailing us at hello@floatingthistle.com. We are here to help! —Basia & Chris

We accept returns for any reason on all products within 14 days of receiving your order. Shipping costs are not refundable and the customer is responsible for return shipping costs.

We try to process orders quickly. Most orders ship within 1-2 business days.

Shipping times can vary depending on the items you purchased. All products ship via USPS from Berkley, MI.

Planners and larger orders ship via USPS Priority Mail and take anywhere from 2-5 business days to receive.

Smaller items ship via USPS Ground and can take 3-7 to receive.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. Additionally, you may purchase using PayPal, Google Pay and Apple Pay.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

SMALL MICHIGAN BUSINESS

All products are illustrated and designed
by Basia and Chris in Berkley, MI.

SPEEDY SHIPPING

Most product ship within 1-2 business days
and are carefully packaged.

HIGH QUALITY PRODUCTS

Our products are carefully illustrated and
we use high quality materials for all of collections.